Urban Hum only coarse filter our honey too. That means that all the goodness of the pollen the bees have collected is right there in our honey, adding to its health benefits. Raw honey will usually crystallise or candy over time. Rest assured this is a natural part of honey aging,and your honey is not off. Honey is the only food that has an infinite shelf life. You can stand it in warm water if you want to soften it or even put it in the gentle sun but we think it tastes great no matter what.